Shipping policy

At Slsshhair, we want you to enjoy your new hair extensions as quickly and smoothly as possible. Please review our shipping policy below:

Order Processing

  • All orders are processed within 1–3 business days (Monday–Friday, excluding holidays).

  • You will receive a confirmation email once your order has been placed, and another email with tracking details once it has shipped.

Shipping Times & Rates

Domestic Shipping:

  • Standard Shipping: 3–7 business days

  • Express Shipping: 1–3 business days

International Shipping:

  • Standard International: 7–15 business days

  • Express International: 3–7 business days

Delivery times may vary depending on your location and local customs processes.

Shipping Costs

  • Standard shipping is free on all orders over $50.

  • For orders under $50, shipping rates will be calculated at checkout.

  • Express shipping options are available at an additional cost.

Order Tracking

Once your order has shipped, you will receive a tracking number via email. You can use this to monitor the progress of your delivery.

Customs & Duties

  • International orders may be subject to customs duties, taxes, or import fees depending on your country’s regulations.

  • These charges are the responsibility of the customer and are not included in the product or shipping cost.

Address Changes

Please double-check your shipping address before completing your order. If you need to make a change, contact us at butterflyluggage@gmail.com within 24 hours of placing your order.

Lost or Delayed Packages

  • We are not responsible for delays caused by shipping carriers or customs.

  • If your package is lost or does not arrive within the estimated timeframe, please contact our support team for assistance.